Friday, August 23, 2019
Janpanese director Yasujiro Ozu's tatami shotsenabled Ozu's films to Essay
Janpanese director Yasujiro Ozu's tatami shotsenabled Ozu's films to take the perspective of the audience, which draws the v - Essay Example In these films, Ozu engaged tatami shots style of cinematography in which he shoot his movies from the position below the eye level of the characters (Wood 122). This technique sensationalized his films and drew the audience to the closest engagement with the charactersââ¬â¢ sensibilities by bringing the viewer to the nearest vicinity of the characterââ¬â¢s emotions. In this essay, the use of the tatami shots technique will be evaluated by drawing examples from three Ozu films namely: Late Spring (1949), Early Summer (1951), and Tokyo Story (1953). Late Spring (1949) Late Spring (1949) is a drama film directed by Yasujiro Ozu and is based on the short story novella Father and Daughter by Kazuo Hirotsu (Bordwell & Kristin 394). The film is starring Chishu Ryu, an actress who features in almost all Ozuââ¬â¢s films, and Setsuko Hara, another frequent character in Ozuââ¬â¢s films (Wood 119). The most frequently notable aspect of the Late Spring film is the use of tatami shots ; a camera technique where the director shoots his actors from an extremely low position. The adoption of tatami shots in the Late Spring film enables the audience to engage with the emotions of the characters throughout the film. For example, the scene in which Noriko visits her friend Aya in her home. In this scene, Noriko is seen in a sitting position and the camera shoots Aya at a slightly elevated position, from which the audience can see Aya looking down towards her friend. The scene is shot in a way that the camera in both pictures is low, but the degrees are different. The shot controls the way the audience should follow and analyze the events in the narrative. Moreover, when Noriko is sitting, she does so looking up at Aya who is standing, but the camera shoots in the reverse order and concentrates on Noriko and, this way, the audience is forced to reject Ayaââ¬â¢s point of view. Consequently, the tatami shots in this particular scene deny the viewer a chance of identify ing with Aya but with Norikoââ¬â¢s inhuman perspective. These shots, which are all over the film, are a reflection of a view from an individual sitting on a tatami mat (Wood 120). Interestingly, he shoots the same even when the scenes shots are taken from outside. The positioning of the camera, therefore, carries a sense of balance and order and enables the viewers to establish an emotional engagement with the characters. Early summer (1951), Another film in which Ozu used the tatami shots is Early Summer (1951); a post war film that recounts the problems of communication between generations and the emerging women role in post war Japan (Bordwell & Kristin 397). In this film, Noriko lives happily in an extended family, but this balance is threatened by her uncleââ¬â¢s visits and insistence that she should get married. Ozu uses the tatami shots in this film frequently. For example, there is a scene where Koichi and two older women are having a conversation concerning Norikoâ⠬â¢s marriage. The long shots in this scene show the three characters staring at diverse points as they talked to each other. The camera would then, at low angles, focus on one of the characters straight on the eyes different from the direction at the long shot. These tatami shots enable the viewer to read into the thoughts and emotions of the character. In yet another scene, where the mother, her daughter and her son are at the table, the characters are shot facing different
Thursday, August 22, 2019
Consumer behavior Essay Example for Free
Consumer behavior Essay MANILA, Philippines ââ¬â To understand a Filipino consumer, businesses should focus on 4 factors: beauty, hygiene, health and convenience. These are the key trends that would explain [Filipinos] buying behavior,â⬠stressed Luz Barra, commercial director of consumer knowledge and insights firm, Kantar Worldpanel. READ: Factors influencing Filipinos decision to buy, according to Nielsen In a media briefing on Thursday, September 4, Barra detailed why these matter to the local consumer: Filipinos like to look good Filipino women care about their looks, Barra said, and 72% of them specifically like to improve their hair and change their complexion. This is supported by the purchase growth of 12.6% in hair conditioners and 6.3% in hand and body lotion from June 2009 to June 2013. Being fair is a Filipino consumerââ¬â¢s definition of beauty. Proof is the 10% purchase increase in whitening products versus just 1% in non-whitening products from 2011 to 2013. The purchase of whitening body lotion grew 8% compared to non-whitening lotions 5%. Notable growths were observed from Visayas and Mindanao across socio-economic classes C and E. The beauty trend is also being driven by young households (those with children 12 years old and below) and adult homes (those whose members are 19 and up). They buy mostly from supermarkets and direct sales channels. Germ protection need rises Filipinos also purchased 19% more hand sanitizers and 9% more baby wipes/wet tissues from June 2009 to June 2013. In addition to germ-protection, Filipinos care more about their hygiene with a 54% increase in razor purchase, 11% in panty liners and 10% in sanitary pads. Similar to the trend on beauty, hygiene was driven by Visayas and Mindanao consumers from socio-economic classes D and E who are members of young and mixed households (those with children 12 and below, and teens). We buy healthy Fun runs, exercise and other physical activities have been promoted and practiced more by Filipinos in recent years. In addition, Filipinos are now choosing the healthier lifestyle as shown in their food product choices. On food purchase over the past 5 years, there has been an increase in cereals (17%), yoghurt/cultured milk (9%), canned vegetables (6%) and biscuits (6%). For beverages, purchase increases have been seen in soy milk (20%), bottled water (12%), energy/sports drink (10%), fruit/vegetable juices (7%) and powdered milk (6%). These patterns in purchase behavior have been observed more in North Luzon and Mindanao across socio-economic classes AB, C and E and in mixed and adult homes. Lifestyle on the go Filipinos want food, beverage and cooking choices to be fast, easy and convenient. Over the 5 past years, growth of purchase in ready-to-drink choco drinks (21%), ready-to-drink coffee (17%) and ready-to-drink energy/sports drinks (11%) have increased. Quick and easy meal purchases have also increased including those of instant noodles (9%), instant pasta (7%) and canned meat (7%). There has also been purchase growth among products that make cooking easy, including meal flavorings (17%), liquid seasoning (11%), breading (7%) and bouillon (5%). These patterns have been seen more in South Luzon and Mindanao, among consumers from the socio-economic class C who are mostly from young and adult homes. Businesses may focus on these 4 major categories in order for them to better respond to Filipinosââ¬â¢ preferences, Kantars Barra stressed. ââ¬â Rappler.com source: http://www.rappler.com/business/38219-4-factors-explain-filipino-buying-behavior
Wednesday, August 21, 2019
Quantitative and Qualitative methods Essay Example for Free
Quantitative and Qualitative methods Essay On being Sane in insane places Rosenhan, (1973). Rosenhan orchestrated one of the most famous studies criticising basic psychiatric concepts and practices; his intention was to test the hypothesis that psychiatrists cannot reliably tell the difference between people who are genuinely mentally ill and those who are not. (Coordination Group Publications 2009; Richard Gross 2010).Ã Eight psychiatrically normal people presented themselves at the admissions offices of twelve different psychiatric institutions in the United States complaining of hearing voices or auditory hallucinations, all eight were admitted, eleven with a diagnosis of schizophrenia and one with manic depression; after which they stopped claiming to hear voices and assumed their normal selves. They were eventually discharged with schizophrenia and depression in remission; however it took an average of nineteen days to convince staff that they were well enough to be discharged. (Coordination Group Publications 2009; Richard Gross 2010). Rosenhal has claimed that psychiatrists cannot reliably tell the difference from those that are sane and insane, Rosenhal argues that psychiatric labels stick in a way that medical labels do not therefore everything a patient does is interpreted in accordance with the diagnostic label once it has been applied; he suggested that instead of labelling a person as insane we should instead focus on the individuals specific problems and behaviours. (Rosenhal D. L. 1973). The study demonstrated the limits of classification and also the appalling conditions in many psychiatric institutions; this has stimulated considerably greater research and has led to many institutions improving their philosophy of care. Rosenhal, like other anti-psychiatrists is arguing that mental illness is a social phenomenon and merely a consequence of labelling although those who suffer from severe mental illness might disagree. (Rosenhal D. L. 1973) Validity is much more difficult to assess than reliability as for most mental disorders there is no absolute standard against which diagnosis can be compared, the primary purpose of making a diagnosis is to enable a suitable programme of treatment to be chosen thus aiding in an individuals potential recovery. Bannister et al (1964) found that there was simply no clear-cut connection between diagnosis and treatment in one thousand cases, one reason for this seems to be that factors other than diagnosis may be equally important in deciding on a particular treatment. (Coordination Group Publications 2009; Richard Gross 2010). Construct validity is the most relevant form of validity in relation to diagnosis, according to Davison et al (2004), the categories are constructs because theyre inferred, not proven entities; a diagnosis of schizophrenia doesnt possess the potential status of a physical disease, but even in the more extreme psychotic states its not possible to separate or divorce such a debilitating illness from the individual. (Coordination Group Publications 2009; Richard Gross 2010).Ã Davison et al believe that the DSM diagnostic categories possess some construct validity, some more than others; however, according to Mackay (1975): The notion of illness implies a relatively discrete disease entity with associated signs and symptoms, which has a specific cause, a certain probability of recovery and its own treatments. The various states of unhappiness, anxiety and confusion which we term mental illness fell far short of these criteria in most cases. (Richard Gross 2010).Ã Pilgrim (2000) argued that that calling madness schizophrenia, or misery, depression, merely technicalises ordinary social judgements. What is gained by calling someone who communicates unintelligibly schizophrenic? Similarly Winter (1999), argues that: Diagnostic systems are only aids to understanding, not necessarily descriptions of real disease entities. (Winter, 1999).Ã Classifications are needed in psychiatry, as in medicine, primarily to aid communication regarding the nature of patients problems, prognosis and treatment. It is invaluable when exchanging and/or communicating information about individual cases if there is some agreed universal terminology available and if a label can be assigned that distinguishes one patients disorder from anothers. (Claridge and Davies, 2003; Gelder et al., 1989; Richard Gross, 2010). The fact that there are different classification schemes demonstrates that theres a certain degree of arbitrariness about how people are diagnosed, DSM-IV and ICD-10 merely represent the current beliefs of experts in the field regarding how such psychological disorders should be classified. (Richard Gross, 2010).Ã The fact that they, (DSM and ICD) are not identical indicates that the diagnostic categories they suggest are somewhat arbitrary and often represent compromise. This is bound to be the case, since the contents of both merely result from decisions made in committee by groups of professionals, experienced in their own fields, but often of differing theoretical persuasion or clinical expertise. (Claridge and Davis 2003; Richard Gross, 2010).
Tuesday, August 20, 2019
Customer perceived benefits of Barclays bank
Customer perceived benefits of Barclays bank Customer perceived value, can be regarded as the opinion that a customer has or has formed of a particular product and how it is of value to him. Now value can have many different meanings to it, for example the price of the product in the market, its quality etc. The value also depends on the ability of the product to satisfy the needs of the customer. Simply put, the customer perceived value of any product is the consumers overall assessment of the utility or use of a product based on perceptions of what the customer receives and what he is giving to get the desired service or product. This concept can also be explained with the help of the following diagram: Customer perceived value= Perceived Benefits _______________ Perceived Sacrifice Where, Perceived benefits are the attributes of the service being received and the customer perceived quality and price of the product. Perceived sacrifice are the customer costs involved in purchasing, such as time, travel etc. Introduction to the organisation: For the purpose of this assignment, the company that has been selected is BARCLAYS PLC; the following text would give a brief company profile followed by the identification of the customer perceived value for the organisation by the use of the Customer Value Hierarchy Model. Company profile: Barclays is one of the worlds leading financial institutions headquartered at 1 Churchill Place, London. It is a 300 year old corporation that became a major financial services provider engaged in retail and commercial banking, wealth management, credit cards, investment banking and management services provider for big global equity firms. It has an extensive international presence in Europe, Africa, Asia and off lately has started to expand in the United States market as well. It operates in more than 50 countries and employs more than 145,000 people worldwide. It moves, lends, protects and invests money for than 38 million customers and clients worldwide. Barclays has two business clusters: Global Retail Banking and Corporate and Investment Banking and Wealth Management- both compromising world-class business and brands. There are two other major areas where Barclays operates its business; one being the Group Centre and Absa, the Group Centre being their head office and support functions operation. The Absa Group is one of South Africas largest financial services businesses. Before we take a look at the customer perceived value of the Barclays brand, the project would like to discuss the Customer Value Hierarchy Model, and then try to apply them to the customers of Barclays. Customer Value Hierarchy Model: OBJECTIVE LAYER Customers goal and purpose CONSEQUENCE LAYER Desired consequences in use situation ATTRIBUTE LAYER Desired products/services attribute and performances The Customer Value Model consists of three layers, namely the Attribute layer, the Consequence Layer and the Objectives layer. The objective layer includes the ultimate motivations of customers, the consequence layer represents the customer experience desired by the person and finally the attribute layer specifies what actually are the needs of the customer. From the bottom of the customer value hierarchy, customers would always firstly consider the attributes and availability of products. At the second layer, customers begin to make expectations according to the attributes. At the top layer, customers form expectations about the realization of their aim. How do Barclays customers perceive their bank? Thats the question that this assignment would like to answer by giving the objectives, consequences and attributes desired by the customers, followed by a customer review. OBJECTIVES Easy personal banking Safety of the account at all times Saving account options Availability of loans at a good interest rate Online banking to keep a record of their account details at all time Ability to invest Good mortgage options Insurance options Credit card facilities Assistance while travelling CONSEQUENCES Easy accessibility to the account Peace of mind as the customer is aware that the account details are secure and safe More control over their own finances The customer does not require to keep much cash with them at all times because of the debit cards Saving for the rainy day A secure and safe environment Future is taken care off Can start a business with the help of financial banking More purchasing power ATTRIBUTES Pin- sentry device Debit card Online banking facilities which enable the customers to check account balances, make transfers, setup standing orders and direct debits. Chequebooks Barclaycard ISAs Bonds Home insurance Different types of savings accounts Different types of current accounts Overdraft facility E-savings Car insurance Travel services Looking at the above attributes, consequences and objectives list one can identify the value of the brand as perceived by the customer. The brand Barclays is a very widely recognized name and almost every person in the UK is a big fan, of course with some exceptions which are bound to be there, the customers on a general note feel very happy with the huge array of services and products made available by the bank for its customers and are satisfied with the huge network of customer service centres spread all across the world providing 24/7 customer service, also the safe and secure online banking facility provided by Barclays is very user friendly and easy to use, letting the customers always keep a track of their money. So its safe to say that Barclays as a bank not only just for people but also for small businesses and big equity firms is a financial institution of repute and is trusted and respected by the people. Just to give a basic idea about how really people feel about the pro ducts and services offered by Barclays this project would like to include a customer review, which is as follow: Barclay has never let me down. I subsequently withdraw and deposit money with ease and have it connected to PayPal.à It is extremely easy to use, I have had no login issues and their customer service cleared everything up to me.à My favourite part is that unlike most banking companies; you dont have to pay monthly fees. This really pleased me. PART 2 Critically evaluate the existing value proposition of the product/division/ company you have chosen. Compare and contrast the value proposition with that of the leading competitor in your sector. This part of the project would evaluate the value proposition or the customer value proposition of Barclays and contrast it with the customer value proposition of HSBC. But before we proceed to comparing and contrasting the value propositions of both the brands we first need to understand, what a customer value proposition really is? This is the question this project would answer first and then proceed on to discuss the variations in the value propositions of both the brands. Customer Value Proposition: In the subject of marketing, the customer value proposition consists of the sum total of benefits which a provider offers or promises a potential consumer which he will receive in return for the customers associated payment (or any other value transfer). A customer value proposition is a business or marketing statement that would describe why a customer should make use of the services and products being offered by the organisation. It is targeted towards potential consumers, rather than at other constituent groups such as suppliers, employees or partners. It can also be looked from a viewpoint of a clearly defined statement, which is designed to convince the customers that this one particular product or service will add more value or better solve a problem than the other competitors in the same industry. Why are customer value propositions so important? This question is of utmost importance to any business, because it is only these statements that give the customer an expectation of a desired service, it provides the consumers with a convincing reason to buy the desired good and also helps differentiate the product from the other services provided by the other competitors in the same industry. They help in gaining customers attention and if the customer value proposition is strong, and is able to gain the approval of the customer then it helps in building faster and more profitable sales and in increasing the market share of the organisation. Understanding of the customer needs is very vital as this would ensure the promotion and creation of a successful brand. The word brand, is the perception of a service or product that is designed to stay in the minds of the targeted consumers. It is a very important and a cumbersome task to build a strong and positive brand in the minds of your customers, but the firms which are able to accomplish this task are the ones which rise to the top. Types of Customer Value Propositions: All benefits: This is a list compilation of all the benefits of the products and services offered to the customers by the organisation. This approach requires the least market knowledge about customers and competitors and thus does not provide a good base when seen from a marketing perspective. Favourable Points of Difference: This type of value proposition explicitly recognizes the fact that the customer has different alternatives and it then focuses on how to differentiate one product or service from another. A product or service may have several points of difference, confusing the customer and thus complicating the customers understanding of the product which would offer him more value. Without a comprehensive understanding of the customers requirements and preferences, the suppliers might stress points of difference that relatively deliver little value to the targeted consumers. Resonating Focus: This approach is used by managers who directly deal with a supplier who fully grasps the critical issue in the product- consumer cycle and who can deliver a customer value proposition thats simple yet powerfully captivating. The value proposition offered is superior in the few attributes that are of the most importance to the customers which convey a message to the targeted audience, that here is an organisation which is communicating a sophisticated understanding of the customers business priorities. When talking about the value proposition of a financial institution we have to take into account the current market conditions and then arrive at the capital and funding strategy of the bank which in itself is a sort of value proposition available for the customers to have a look at and, then these consumers can decide for themselves whether they do need to associate themselves with the financial institution. Analysis of value proposition of Barclays: Capital Strategy: Barclays capital management activities will attempt to maximise shareholders value by optimising the level and mix of its capital resources. Barclays ability to operate as a bank is directly dependent upon the maintenance of adequate capital resources. Barclays works according to a centralised capital management model considering regulatory and economic capital. The Groups capital management objectives are to: Maintaining the sufficient capital required to meet minimum regulatory capital requirements set by the UK FSA. Maintaining sufficient capital resources which can support the Barclays risk appetite and fulfil the economic capital requirements. Support the banks credit rating Ensure that the locally regulated subsidiaries can meet their minimum capital requirements without having to borrow from other financial firms. Allocation of capital to support the strategic objectives set by Barclays, including optimum returns on economic and regulatory capital. Funding strategy: Barclays will manage the funding position to comply with the regulatory requirements prescribed by the UK FSA .Barclays operates on a centralised governance and control process that covers all of its liquidity risk and management activities. Funding Structure Global Retail and Commercial Banking, Barclays Wealth and Head Office Functions are to be self-funded through customer deposits and Barclays equity and other long-term capital. The Barclays Capital and Absa businesses will be funded through the wholesale secured and unsecured funding markets. Major currency payment flows and payment system collateral are going to be monitored and managed, so it can be ensure that at all times there is sufficient collateral to make payments. Day to day funding Day to day funding will be managed through limits on wholesale and secured borrowings. This will ensure that on any day and over any period there is only a limited amount of refinancing requirement. In addition to cash flow management, Barclays would also monitor the term mismatches between assets and liabilities, as well as the level and type of undrawn lending commitments, the usage of overdraft facilities and the impact of contingent liabilities such as standby letters of credit and guarantees. Additional value propositions specific to a persona customer and not the global market: Personal banking made easy by the debit card that is an internationally valid card which has many advantages like international assistance anytime anywhere, guaranteed transactions etc. Wide range of current accounts available to suit different customer needs.(mobile phone insurance, car breakdown cover etc.) Availability of loans at competitive rates Online facilities giving easy accessibility to customer funds. 24/7 customer service Wide array of savings and investment options Credit card facilities Insurance facilities(home, motor and life insurance) Mortgage facilities(buying, building and renovating of property) To understand the customer value proposition of Barclays and then to contrast it with the value proposition of HSBC, this project is going to use the SWOT analysis which is preceded by the mission statements and the vision statements of both Barclays and HSBC, thus giving us a better idea of what the customer expects from the brand and what are the promises being made by these institutions to potential and existing consumers. Mission Statement: This is a short, formal, written statement of the purpose of the company. It guides the actions of the company, benchmarks its goals, provides a sense of direction and guides in decision making. It provides a framework within which the strategies of the company are formulated. Vision Statement: This can be defined as statement that captures the long term picture of what the organisation wants to become. It gives a broad and an aspirational image of the future that an organisation wants to achieve. It is often inspirational and memorable. Mission Statement of Barclays: To develop deliver the most innovative products, manage customer experience, deliver quality services that contributes to brand strength, establishes a competitive advantage and enhances profitability, thus providing value to the stakeholders of the bank. Vision Statement of Barclays: We have a clear view of where growth will come from over the coming years. While there will be significant growth opportunities in the UK, we see many more internationally. Barclays will become a leading global universal bank. Mission Statement of HSBC: We aspire to be one of the worlds great specialist banking groups, driven by commitment to our core philosophies and values. Vision Statement of HSBC: We envision enabling HSBC to achieve its strategic objectives, driving excellence in our delivery through partnership with our customers and associates. SWOT Analysis of Barclays: Strengths: Extensive network in Europe providing business sustenance. Focus on cost efficiencies which ensure relatively higher profitability. Ability to lend amidst reduced size of the balance sheet. Associated with innovation, brought out the first credit card in 1966, most recently the OnePulse card combining Oyster, credit cashless functions for its customers. Opening of several new branches, along with a massive refurbishment programme. Weaknesses: Strained trading income impacting the revenue diversity. Barclays Capital credit market exposures are impacting the financial position and performance. Large bonuses for the Directors have attracted unwanted attention. Expansion plans in the Asian market thwarted, when Barclays were outbid for ABN Amro in 2006. Opportunities: Barclaysà was keen to acquire some of Lehmans assets prior to its collapse but however, after the collapse, they have been able to negotiate a better deal with liquidators which also allowed them to be very selective in which parts of the business they actually wanted to acquire. The banks strategy to offer a full portfolio of services worldwide, provides a wide range of cross-selling opportunities. Asia continues to be an opportunity for expansion, and operations are being set up in a number of locations. Welfare provision has decreased in many countries because of the cost to governments, andà Barclaysà sees self-provision as an increasing trend that it can utilise. The court recently found thatà Barclaysà banking charges, which had been challenged legally, were enforceable, thus repayment is not necessary and charges can continue to be enforced. Positive outlook for buy to let market may bring business volumes. Buoyant secured personal loans market in the UK could help the business. Threats: Bleak outlook for the UK economy. Regulatory fines can compress margins and financial position. Increase in online fraud. Barclaysà has been accused of loss-making investments associated with the sub-prime market from its accounts to those of other investors, and there is a risk it may be sued. While offering a wide range of services provides opportunities, there is also the threat that customers may prefer to go to suppliers who present a more specialised approach. Barclaysà acquired a reputation for closing branches because of a high incidence of this in 2000, and competitors have been able to position themselves as more consumer-friendly through a strategy of keeping branches open. The Asia expansion is seen as risky given thatà Barclaysà are in a less strong position than banking industry leaders regarding capitalisation, and this may detract investors. SWOT Analysis of HSBC: Strengths: The bank is well capitalised thus enabling it to perform relatively well against other banks in the recent economic conditions. Going forward, the bank is unlikely to borrow from the UK government because of the huge market capitalization; this enables it to retain more autonomy. HSBC has a strong presence in emerging markets, placing it in a good position to take advantage of future growth in those economies. HSBCs global presence in Europe, Asia and South America spreads the risk and offers significant economies of scale. Rebranding relatively recently (1999), the HSBC bank has become well-established and is considered of great value within the industry circles. Weaknesses: HSBC strongly believes in investing in the small business sector, but the current economic situation has led to increased risks, which could potentially compromise the activity levels in the area of its operation. HSBCs involvement with sub-prime markets in the US has forced it to write off large figures lent to high-risk borrowers. Despite cuts in the UK interest rate, HSBC has been increasing its mortgage rates. This can be perceived negatively by the borrowers and potential borrowers, which may add pressure to an already depressed housing market and can ultimately lead to more defaulting as borrowers would struggle with higher repayments. A redundancy programme which was announced recently can affect morale among staff, leading to decreased productivity and loyalty. HSBCs branding emphasises its global presence, and this can be seen as negatively by some consumers in its implication of homogenisation and lack of personalisation. Opportunities: HSBCs high levels of market capitalisation place the bank, in a strong position which helps it to acquire assets. Banks which find the trading conditions particularly difficult at present could be available at low costs. HSBC has adequate capital which it can use to purchase stronger banks such as Bank Ekonomi in Indonesia, in which it has purchased a stake to continue its Asian expansion despite challenging economic times. HSBCs strong position presents the opportunity to outperform other banking competitors during the economic downturn which allows it to build a reputation of being one of the safer banks for depositors which in turn helps to increase resources for lending. Negative press coverage of competitors such as HBOS can encourage customers to choose HSBC instead. Threats: Decreased trust in the financial system overall, including HSBC due to financial losses suffered by investors may be a reason for them to invest elsewhere. Financial losses which has affected the banking industry and investors on a global scale has resulted in less credit being available for customers. In the UK this coupled with increases in living cost has resulted in less money being saved. The slump property market has led to a rise in numbers of homeowners with negative equity. If a property is worth less than what it was borrowed to finance its purchase, there is less likelihood that the bank will recoup all its losses if owners default. Claims have been made against HSBC, about the bank understating losses resulting from US sub-prime markets, and this has led to undermining confidence in the bank by the customers. CONCLUSION: Barclays is currently taking aà conservative approach due to the recession. However, the downturn has provided the bank with many opportunities for consolidation. Also, with the BRIC and East Asian markets rebounding fast this region looks to be a source of potential revenues and provides opportunities for increasing operations. With the United Kingdom and the Americas looking at a slow and prolonged phase of recovery, Barclays will need to adopt a policy of looking east when it comes to operations. The threats and problems that Barclays may face in the future will be the sustained economic situation being experienced in the United Kingdom, Europe and America which will lead to uncertainty within the retail consumer market and could result in shortage of availability of credit. This in turn makes it even more important for the Barclays to drive its overall corporate profitability and margin by seeking to offset the shortfalls in the UK domestic market with advances in emerging markets. All companies, like Barclays, are being forced to re-examine in particular the retail aspects of their operations seeking to remain competitive on the high street and also making cuts wherever necessary. In this current financial climate, banks are unwilling to finance each other and with the UK market on the verge of a projected severe recession, all of the retailing factors will influence Barclays competitiveness and it would depend largely on how the Bank of England and the Treasury seek to reg enerate and reinforce the flagging confidence of the stock markets. HSBC will concentrate on the strategic and prioritized areas of its worldwide operation with the further emphasis on HR management strategies and technologically-advanced applications within the group to keep a firm lead in the financial markets. HSBCs conservative approach to banking, staying focused on keeping its capital base strong and liquid balance sheet have prevented its failure. Executing the HSBCs strategy entails improving intra-group linkages by joining up the businesses and functions to more effectively create additional value. The HSBC brand and global networks are going to be leveraged to reach new customers and offer more services to the existing ones. Efficiency will be enhanced by taking the full advantage of local, regional and global economies. Appropriate objectives and incentives will be adopted to encourage the employees to be fully engaged in delivering the strategy. PART 3 In light of your analysis of your existing value proposition and what you have learnt in this module produce, a new value proposition that will match the value criteria of your customers, and a plan to implement the value proposition externally and internally http://openlearn.open.ac.uk/pix/spacer.gif To create a new value proposition that would be acceptable to the customers of Barclays, all the weaknesses that the current business structure has would have to be removed and a new and better business plan would have to be drafted by identifying the opportunities and removing the weaknesses. A New Value Proposition: The trading income should be relaxed so that it does not impact the revenue diversity. Capital bonuses should be distributed in accordance with the FSA and the bad practice of the directors receiving huge bonuses should be curtailed. Barclays should provide the consumers with a full portfolio of services worldwide, rather than just concentrating in the UK, this move could enable cross-selling opportunities. Barclays should look towards expanding in the worlds booming economies like India, China, Indonesia etc. so that these economies could provide Barclays with the market opportunities it is looking for, thus increasing the market capitalization. This project would propose that Barclays should have an aggressive expansion policy in the Asian market. Barclays needs to invest in buy to let market, which would in turn bring business volumes. Due to the economic crisis in the markets, Barclays needs to cut down its interest rates and mortgage rates, so as to become a peoples bank and thus raising the brand image. PLAN IMPLEMENTATION: To implement the new value proposition described above the project, will identify the key relationship-marketing issue, followed by refocusing of marketing effort: moving activities away from a marketing mix that creates a series of one-off transactions, to manage a complex network of relationships involved with the production of the whole consumer offering. T Marketing audit will be carried out so as to map out a plan that will be of most advantage to the customers and will be conducted in stages, namely at the beginning, the middle and at the end. Marketing analysis in terms of the strengths, weakness, threats and opportunities. A review must be undertaken to understand the new value propositions outlined above in the light of internal marketing. A new strategy development process concentrating on differentiation, cost leadership and adequate response systems would have to be created. Action programmes would have to be designed by managers so as to determine the most appropriate course to take in tackling the weakness of the organisation, with a determination of the like;ly costs which would be incurred. The implementation plan would have to be monitored and controlled by keeping a track of staff performance, evaluation and appraisal schemes. To ensure effective, appropriate and accurate results, basis for market segmentation would have to be identified, based on extensive market research. Marketing orientation is going to be very important, the new value propositions must be made clear to all the employees and clearly defined individual goals should be set down to enable the employees to see their own contribution in achieving the organisations objectives. Externally implementing the plan is going to be very important, and can be done by the use of media, electronic, print and sponsorships. The new value propositions can be made available in the form of television advertisements, available for all the people to see. The Barclays website can act as a powerful medium on which the new value propositions can be put up and made available. It should be designed in an effective and detailed manner so that the customers are aware about all the new services available to them. Print media is another powerful form by which the new policies can be made available for the masses. Barclays is a big sponsor for many big international events and meets and can use that as an active platform to educate the consumers about the new change in the policy structure.
Movement :: essays research papers
Movement Seven thirty in the morning and it already is 120 degrees in the shade. Mail call brings me no news from home. The word around Camp New Jersey is that we move into Iraq at 0400 hours tomorrow morning. This means that all mail will stop for the next two weeks. My mood is destroyed. Ã Ã Ã Ã Ã Four in the morning, I am checking my vehicles temperature as a drive out of Camp New Jersey and towards the Iraqi border. There is a news correspondent that told me he would get in touch with my family and relay any news from home, so I feel a little bit better. As the sun kisses the horizon, I see why there is such thing as religion in this world. The pink and orange stained clouds construct the most breathtaking ceiling in the horizon. For a few minutes I forget that I'm driving into a fire zone and feel as if I'm driving into the welcoming arms of some ancient God. Ã Ã Ã Ã Ã Eight twenty two in the morning, we are seventeen clicks into Iraq. The desert is a breathtaking sight. I can't help but think that I'm driving through the ancient kingdom of Babylon. These are the same sense that Moses crossed with millions of Jews. Molestina 2 The unforgiving landscape somehow seems defiled by this concrete and asphalt road. Ã Ã Ã Ã Ã Nine forty two in the morning; and I see for the first time the image that would hunt my dreams for the rest of my life. There he is, a child that has not seen eight winters yet. He's begging for food on the side of the road. To him we are not the saviors of his country, or the monsters that are sure to kill his people; it's much simpler than that, to him all we are is possible meal, a chance that tonight he won't go to bed hungry. His parents are sitting in front of a small nearby hut, for them we're also a chance to eat, so they let their child continue. My thermometer reads 147Ã °; God only knows how hot the asphalt is under the child's bare feet. Ã Ã Ã Ã Ã Ten thirty three and the child is far behind. We have taken several casualties in the last thirty minutes. The ambush came from nowhere. But as I lay in the ground firing at the enemy so the medics can evacuate the wounded, all I can think of is how lucky I am.
Monday, August 19, 2019
To Ill :: essays research papers
"Shoot all the blue jays you want, if you can hit ââ¬Ëem, but remember itââ¬â¢s a sin to kill a mockingbird." Lee says that it is a sin to kill a mockingbird because they only make music for people to enjoy, and they do no damage to anything such as other birds do. Lee is right the mockingbird dose nothing wrong, such as the mockingbirds in the book. They never do anything wrong, but they sometimes are misunderstood and considered bad by other people. Boo is one of the mockingbirds in the book. He only gives to the children. He gives them many different things through the knothole in the tree. Boo also gives the children a game to play during the day, "Boo Radley." Later Boo gives them the most important thing of all, their lives. He is also a mockingbird in another way, when Scout falls out of the tire he gives them his music, laughter. At the end of the book Boo ends up going back into his house never to be seen again by Scout. He did this because he was a mockingbird caged up for a long time and was not ready to be free. The solution for him was to go back to his cage that he knew and was safe. The other mockingbird is Tom Robinson because he does not do anything wrong. He was a very nice man, he would do things for people if they needed something done that they could not do themselves. An example of this is when he helps Mayella and refused to accept the money that she offered him. The difference between him and Boo is that even though he did not do anything wrong he was still found guilty of a crime that he probably did not commit. The reason that Tom was convicted is mainly because he was a back man accused of a crime by a white woman. The common thing that both of these characters share is that they are both somehow connected to Bob Ewell. Boo is connected to him because Boo killed him when he attacked the children. Tom is connected to Bob because Bob is the main reason that Tom was tried and found guilty in the first place. This common connection to Bob connects Boo and Tom because the reason that Bob attacked the children was because he wanted to get back at the rest of the world for what it did to him.
Sunday, August 18, 2019
The Evolution Of Professional Essay -- essays research papers
WRESTLING Wrestling is defined as a sport in which the opponents wrestle, or struggle hand to hand. This has been done for thousands of years. Wrestling is probably one of the oldest sports in the world. Along with the discovery of mummies, gold, and priceless artifacts that had not been seen by human eyes in thousands of years. There are pictures of wrestlers within the walls in the tombs of Egyptian pharaohs. The ancient Greeks are said to have loved the sport. Wrestling was one of the first sports in the Olympics. Along with the Greeks, the Romans also loved the sport; they would have bouts (matches) that would be held at an arena where thousands would watch. The winner would claim victory and be carried out as the victorious one that he was and the loser would suffer the faith of paying with his life. Many might not know this, but in the Virginia colony, George Washington was a wrestling champion. Abraham Lincoln was also considered to be a great, skillful wrestler. There is a story that s ays that at the time when Abraham Lincoln received news of his nomination to presidency in 1860 he was wrestling. Carnivals and county fairs of the post Civil War era are the roots of what we know now as professional wrestling. Wrestlers with bizarre costumes, names, and false biographies would wrestle. They would have exhibition matches and would take any challenge from any townsmen who wanted to prove how big and bad he could be. Carneys detested to lose, so if the local man seemed as if he was going to beat the champion, he was tricked and lead towards a curtain backdrop at one side of the ring where another carney would be hiding with a really big baseball bat. As you can see many of these so called 'champions'; rarely lost a match. By the end of the nineteenth century professional wrestling was already well organized. Wrestling extended out from carnivals to big city arenas and stadiums. In the beginning a wrestling match consisted of three falls. The winner had to pin his oppo nent twice in order to be considered the winner. The bad thin though was that the matches had no time limits. Matches lasted from three minutes to some seven hours. In the 1920's, time limits were imposed on wrestling matches and some people were much happier. The first recognized American Champion was Ed Gotch. He was a great wrestler but he hated to lose. He would do anything to win. Onc... ...hing like this can be called fake. It may be premeditated but it is not fake. Wrestling from the past in no way can compare to the wrestling of today. Today's entrances make the one's of Gorgeous George seem like child's play. They are so extravagant that they have their own theme music and explosion which pumps up a crowd in a way that cannot even be expressed in words. Each person has a persona and a historical background which may be false or may be authentic but it is used to stereotype them. Back in the day wrestling matches could take hours but now a wrestling match may last anywhere from three to ten minutes. Before weapons were sneaked into the ring used and discounted. Now a day anything can and will and probably be used as a weapon such as chairs, bells, bats, and even the ring announcer's tables are sometimes used against opponents. Matches as well as the wrestlers have revolutionized and evolved into greater things. There are many types of matches which include infern o, first blood, buried alive, cage matches, and many others. Wrestling has changed in many ways since it was done at carnivals and under the great big tents, but you will never hear any complaints from me.
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